Kitchen World
Kitchen World is a high-end retail chain offering a wide variety of kitchenware - cookware, bakeware, dinnerware, electrics, and tools. With 100 stores across the U.S. and Canada and recently …
CasesCoach Comment
This is a sophisticated revenue growth case combining strategic analysis with quantitative financial modeling. The case teaches candidates how to structure a complex multi-part problem (market assessment → loyalty program design → breakeven analysis → risk identification) and requires both creative brainstorming and precise mathematical execution.
Estimated Time
35 minutes
Difficulty
Medium
Source
PeterK
84
/ 100
Kitchen World is a high-end retail chain offering a wide variety of kitchenware - cookware, bakeware, dinnerware, electrics, and tools. With 100 stores across the U.S. and Canada and recently developed online channel Kitchen World generates $200M a year. However, the growth trajectory has flattened out over the last three years. So, they are looking for a 3-year sales growth strategy. We’re in early 2020 (before the pandemic).
Clarifying Information
- Online channel accounts for around 5-10% of the client’s revenue
- Kitchen World targets both B2C and B2B (e.g. premium restaurants, upscale hotels)
- Overall kitchenware market in the North America was $18B (2019) with the high-end segment capturing around 10% of it
- The space is fairly fragmented with several big-name chains like Sur la Table and Williams Sonoma
- The client didn’t provide us with any sales goals, but expects ambitious growth plan
Practice More Case Interview Questions
Browse 800+ real consulting case interview examples from top firms. Filter by difficulty, company, industry, or case type. Or try our AI mock interview for instant feedback and scoring.